The specific terms and conditions, and the general terms and conditions, are collectively hereinafter referred to as “terms and conditions” for Britannia Milk Bikis Naalaikkaga Innikke contest (“Contest”).

Specific terms and conditions

  1. 1. This Contest is being conducted by Britannia Industries Limited (“Britannia”) for parents’ over 18 years of age as of the start date of the Contest (“participant”) and therefore, subject to the other eligibility criteria contained herein, is open to participation by Indian citizens. The child of the participant must be between the age of 6 to 14 as of the start date of the Contest. The terms and conditions apply to every participant.

  2. 2. The Contest will be open for participation from 5th August, 2019 (0000 hrs IST) to 15th October, 2019 (2359 hrs IST).

  3. 3. By entering the Contest, all participants are deemed to have accepted and agreed to abide by these terms and conditions. If you are not agreeable to any of the terms and conditions, please do not participate in this Contest.

  4. 4. Participants expressly agree and give their consent to be contacted by Britannia or its representatives for the purpose of this Contest even if they are registered under National Do Not Call Registry or Do Not Disturb Register or such equivalent registry as may be applicable.

  5. 5. All entries to the Contest will be automatically disqualified without notice if the eligibility criteria stated herein is not being met or if the participant uses his/her submission for commercial benefit using Britannia’s or its affiliates name(s).

  6. 6. To participate in the Contest, participant has to:

  7. Purchase Britannia Milk Bikis 10 MRP packs with a net weight of 80g under the Contest (“Product”) and SMS the ‘Promo Code’ to 8749087490 during the term of the Contest.

  8. 7. For each valid entry, participant will receive 20 points and a trivia as a participation gift.

  9. On collecting 100 points, i.e. after sending five (5) valid entries, participant shall be eligible to receive an assured prize, viz. a mobile recharge voucher.

  10. 8. Further, on collecting 100 points, participants will subsequently be required to complete the sentence: “I would like to take my child to <destination> because...” in the following format “ANS<SPACE> I would like to take my child to <destination> because..”, eg. “ANS I would like to take my child to London because he likes sports and Milk Bikis” and SMS the same to 8749087490 in order to complete their participation.

  11. 9. Britannia panel or agency appointed by Britannia (as the case may be) will be going through the entries and pick 5 winners (“Winners”) on the basis of the merit of their entries. The Winners will be contacted and informed of their shortlisting.

  12. 10. The entries will be judged on the following parameters:
    1. (a) Creativity
    2. (b) Memorability of the line
    3. (c) Uniqueness

  13. 11. Each Winner, subject to the fulfilment of the criteria as stated herein and the verification process, shall be entitled to the grand prize, viz. an educational trip to USA/France/England along with his/her child (“Educational Trip”).

  14. 12. Each product wrapper can be used only once as participation entry.

  1. 13. By entering the Contest, each participant promises that he/she fulfils the eligibility requirements. In the event of any dispute concerning the eligibility of any participant, Britannia’s decision shall be final.

  1. 14. In order to be eligible for the Educational Trip, the Winners will have to submit the wrapper of the pack as proof of purchase of the Product (the Promo Code of which was sent as an SMS earlier) along with their identity proof. The prizes, or aspects thereof, may be subject to variation at the discretion of Britannia.

  1. 15. Britannia would not be responsible or liable for any misplaced/mutilated/illegible/unreadable product wrappers (whether attributable to participant or otherwise) and/or any delay in submission of the same for any reason whatsoever. Failure to meet this requirement will lead to cancellation of entry(ies) of participant, including forfeiture of any prize that participant may have been entitled to.

  2. 16. The prizes for this Contest will be given to the Winners as set out in these terms and conditions at a pre-conveyed time. Each Winner must accept his/her prize in that form. The prizes (and elements thereof) are not transferable and must be accepted as awarded with no substitutions in cash or otherwise. Britannia reserves the right to substitute a prize of equivalent value if a prize or a component of it cannot be awarded or utilized due to reasons as described.

  1. 17. Each Winner & his/her child would be required to have valid Indian passports in order to avail the Educational Trip. Each Winner shall receive the following: to & fro travel ticket for the Winner & his/her child, stay and food for 2 days and 2 nights at a specified hotel in the destination city, visit to a pre-conveyed tourist attraction in the destination city.

  1. 18. The prizes will be provided on an “as-is basis" and without any express or implied warranty or guarantee concerning the quality, suitability or comfort. Britannia, its associates, affiliates, directors, officers, agents, and representatives shall not be responsible or liable for any defect/deficiency or any other dispute in relation to and/or concerning the prizes including but not limited to any service or after delivery service problems/ issues and liabilities and Britannia will not entertain any claims in this regard.

  1. 19. The image of the prizes depicted on the ads/posters/TVC’s/pack shots etc. are indicative only and the actual prizes/ look of the Prizes may vary from the pictures.

  1. 20. Apart from what is explicitly stated herein, Britannia and/or its associated agency will not be responsible for any ancillary expenses that may be incurred by the Winners. Each Winner shall be responsible for all other expenses and arrangements associated with the Educational Trip, including but not limited to visa, intra-India travel, taxes, surcharges, etc.

  1. 21. All Winners and their respective child are required to have a passport valid at least till 31st December, 2020. Any participant not meeting this requirement shall not be eligible to avail the Educational Trip. It is clarified that the responsibility for obtaining a valid Visa including but not limited to a Transit Visa (where applicable) for travel to the destination concerned as also for ensuring fulfilment of any other travel requirements will be solely and exclusively that of the Winners including the responsibility to meet all costs in relation thereto. Britannia may, if it so deems appropriate in any given case, facilitate non-monetary assistance to any Winner at its sole discretion without any obligation and/or responsibility on its part. It is clarified that Britannia shall have no responsibility/liability if a participant (or his/her child) is unable to travel to the destination concerned due to failure to obtain a valid Visa/relevant travel documents/approvals within the applicable travel time and Britannia shall entertain no claims in this regard. Britannia will not be responsible or liable for any act or conduct of the Winners and their respective child during their trip, or any consequences arising therefrom

  1. 22. The travel itinerary for the Educational Trip is fixed and cannot be changed and shall be communicated at a later stage to the Winners.

  1. 23. Notwithstanding any of the abovementioned terms and conditions, Britannia reserves its rights to call upon the participants to verify their wrappers/promo codes at any stage, which verification shall be a pre-condition for winning.

  1. 24. Britannia or its partner-agency pertaining to the Contest shall attempt to contact participants regarding their shortlisting and winning (as the case may be) upto a maximum number of three times. If the participant is unavailable/not reachable, then his/her prize shall be deemed to be forfeited. Britannia is not responsible for failure to contact any potential winner(s), and will not be responsible for following up or awarding the prizes to any selected participant(s) who do not respond to messages, e-mail or telephone calls regarding the same, within reasonable timelines or the timelines specified above, as the case may be, for any reason whatsoever.

  2. 25. Contest entries and any materials (whether in written, audio, electronic or visual form, or a combination of those) of the participants will be deemed to be the property of Britannia and Britannia  shall have the right, in perpetuity, to use the material in any medium (including internet) free of charge and in any reasonable manner it sees fit. All present and future intellectual property rights in any such material become and remain the sole property of Britannia. The participant hereby expressly, irrevocably and unconditionally waives, to the maximum extent possible, all moral rights to which he/she may now or at any time be entitled in respect of any video, photo, film or other document protected by intellectual property rights.

General terms and conditions

  1. 1. Employees of Britannia or their relatives or employees of Britannia's affiliates, group companies, and marketing and promotion agencies are not eligible to participate in the Contest.

  2. 2. Failure to comply with any of these terms and conditions (including instructions) will disqualify any participant from continuing to take part in the Contest and such participant's participation will be invalid. Britannia retains the sole discretion to refuse participants the right to participate if it is of the view that these terms and conditions are being violated.

  3. 3. Britannia reserves the right to change any details of the Contest, including but not limited to amending these terms and conditions; the type of contest, submission mechanism, eligibility criteria, term of the Contest, and the prizes for the Contest. Britannia reserves the right to amend, temporarily suspend or withdraw the Contest in its absolute discretion provided that Britannia shall not exercise this right unreasonably.

  4. 4. Britannia shall not be liable to award/provide the prize(s) and/or declare the winners of the prizes of the Contest due to any cause beyond its reasonable control or foresight, including but not limited to, act of god, insurrection or civil disorder, religious strife, war or military operations, terrorist act, partial or total strikes, either internal or external, lock-out, epidemic, blockage of means of transport or of supplies, national or local emergency, earthquake, fire, storm, flood, water damage, governmental, regulatory or legal restrictions, acts or omissions of persons for whom Britannia is not responsible.

  5. 5. By entering this Contest, participants agree to hold harmless Britannia, its agencies, the judges and its affiliates, against any and all liability, damages or causes of action (however named or described) with respect to or arising out of: (i) participant's participation in the Contest; (ii) the receipt or use of the prizes awarded; and (iii) the administration of the Contest and the distribution of prizes awarded, including any delay with respect to the same. Participants hereby release, waive and discharge any and all claims of damage, loss or causes of action (including negligence) including but not limited to loss or damage to person or property which the participant and his/her representatives or assignees may have, suffer or which may hereinafter accrue to the participant or as a result of the participant's participation in the Contest or use of the prizes awarded.

  6. 6. Britannia reserves the right to disqualify any participant who tampers with the entry process or submits an entry that is not in accordance with these terms and conditions or who has, in the opinion of Britannia, engaged in conduct in entering or participating in the Contest which is or is suspected to be fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of the Contest and/or Britannia. Britannia reserves the right to disqualify a Winner if it becomes aware that the winner and/or the Winner's entry/conduct falls under the ambit of a type described in this paragraph. Further, Britannia shall have the right to initiate necessary civil/criminal proceedings against such individuals indulging in such actions.

  7. 7. The participant warrants that he/she holds the relevant rights to any and all materials submitted by her as part of the Contest including but not limited to all details mentioned on the entry form (“materials”), and he/she has obtained all necessary consents, if any, and neither the materials nor its exploitation by Britannia or its affiliates will infringe any rights of any third party. The participant shall indemnify, defend, and hold harmless Britannia, its affiliates, its agencies and the judges of the Contest from any and all liability, loss, costs, damage, judgment, or expense (including reasonable attorney’s fees) resulting from or arising in any way out of any such claims by any third parties and/or which are based upon, or are the result of any breach of the warranties in this paragraph.

  8. 8. All participants acknowledge and agree that the decisions of Britannia with respect to all aspects of the Contest are final and no correspondence will be entered into in this regard.

  9. 9. Britannia shall not be responsible for late, lost, illegible, falsified, delayed, incomplete or destroyed entries and all such entries are void and may be disqualified at any time. Britannia does not assume any responsibility for incorrect or inaccurate capture of entry information, technical malfunctions, human or technical error, lost delayed or garbled data or transmissions, omissions, interruptions, deletion, defect or failures of any telephone or computer lines or networks, computer equipment, software or any combination thereof. Entry materials/ data that have been tampered with or altered are void.

  10. 10. Britannia is not liable for any problems, errors, or negligence that may arise or occur in connection with this Contest, including but not limited to, any damage to the participant's computer or other technical device, or software, as a result of the participant's participation in this Contest. Britannia shall not be liable in any way for any failure or breach by any party in connection with this contest, prize or prizes and accepts no responsibility for any loss suffered by a participant arising from this contest, prize or prizes.

  11. Notwithstanding any other disclaimer contained herein, Britannia shall also not be responsible for
  • (a) Any SPAM, generated messages.
  • (b) The Operator Code not being displayed on the user’s mobile phones.
  • (c) Any SMS message delivery failures.
  • (d) Any lost, late or misdirected computer transmission or network, electronic failures or any kind of any failure to receive entries owing to transmission failures or due to any technical reason beyond the control of Britannia.
  • (e) Failure to connect to the participant if he/she has registered himself/herself to the Do Not Disturb Register of the telecom provider/ the participant has registered with National Do Not Call Registry (or equivalent registry as may be applicable ) / participant has specifically requested for not receiving messages for the specific Contest.
  • (f) Any other conditions beyond the reasonable control of Britannia.
  • (g) Any applicable taxes/charges/other statutory/non-statutory payments or any other legal expenses. Winners may incur/require to pay such expenses in relation to any prize and the same shall be the sole responsibility of the participant.

    1. 11. Britannia and/or any agency appointed by it, will collect participants' personal information in order to conduct the Contest and subsequently for verification of the identity of the participant. If the information requested is not provided, the participant would not be eligible to participate in the Contest. By entering the Contest, unless otherwise advised, each participant also agrees that Britannia, agency appointed by it to carry out the Contest or aspects thereof, and/or Britannia’s affiliates may use this information, or disclose it to other organizations that may use it, in any media for future promotional, marketing and publicity purposes without any further reference, payment or other compensation to the participant. Participants' personal information may be disclosed to government authorities and Winners' names may be published. Britannia and/or any agency appointed by it, will also require personal details of the child of the Winner in order to facilitate the Educational Trip.

    2. 12. Prizes will be given subject to the Winner satisfying the verification process of Britannia. The documents required for verification purposes would include the following, for the participant and his/her child (as may be required):

    3. 13. The pack with the Promo Code clearly visible that was entered by the participant in the entry.
    4. (a) Address proof (electricity bill or mobile bill or aadhar card or voter ID card)
    5. (b) Mobile number proof.
    6. (c) Date of Birth proof (aadhar card or PAN card or date of birth certificate or school marksheet)
    7. (d) Passport copy – (for Educational Trip).

    1. 14. The information each participant provides will additionally be used for the purposes of administering this Contest and the prizes. All rights are reserved.

    2. 15. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect. Indian laws shall be exclusively applicable to any and all disputes arising out of or in connection with the contest or these terms and conditions. The courts at Bengaluru shall have sole jurisdiction over any and all disputes arising out of or in connection with this Contest.

Alpenliebe® Contest
Detailed Terms and Conditions

The ‘Alpenliebe® Contest’ (hereinafter ‘the Scheme’) is subject to these Terms and Conditions:


In these Terms and Conditions:

  • The period from 9:00 a.m. on 16th December 2018 to 9:00 p.m. on 28th February 2019 is the ‘Contest Period’;
  • The period of each day of the Contest Period between 9:00 am and 9:00 pm is the ‘Contest Time’;
  • Each 4-digit alphanumeric code printed on the wrapper of a Promotion Product is a ‘Participation Code’; however, Promotion Products without a Participation Code printed on the wrapper may also be available in the market during the Contest Period;
  • All Indian citizens not resident in Tamil Nadu are ‘Eligible Persons’; however, those who are employees/ agents/ associates/ Promoters of Perfetti Van Melle India Private Limited or of its affiliates/ subsidiaries/ advertising agencies are not Eligible Persons;
  • Each Eligible Person who participates in the Scheme in the manner explained in clause 3 is a ‘Participant’;
  • Perfetti Van Melle India Private Limited is the ‘Promoter’;
  • Premier Sales Promotions Private Limited is the ‘Organizer’; and
  • Alpenliebe Gold® Re. 1 Mono (Caramel & Cream Strawberry Flavours), Alpenliebe Creamfills Re. 1 Mono (Butter toffee, Lacto flavor, Coffee Toffee), Alpenliebe Stick Pack Rs. 9 pack (Caramel & Cream Strawberry FLavours), are the ‘Promotion Products’ if they are .


  • The Scheme is a promotional event, undertaken at the Promoter’s initiative, and organized and executed by the Organizer. The distribution of Promotion Products is not being undertaken by the Organizer.
  • The Scheme is not being floated in Tamil Nadu or in any other State whose laws forbid such Schemes. The Promoter and Organizer reserve the right to revise the above definition of ‘Eligible Persons’, if it becomes necessary to do so to comply with applicable laws.


To participate in the Scheme:

  • An Eligible Person must send an SMS on 87224 87224 from a sim-card issued by a telecommunications network in India, excluding Tamil Nadu circle; and
  • The Organizer must receive the SMS before or during the Contest Period; and
  • The SMS must contain only a valid Participation Code.


  • Assured reward: All Participants will get an assured reward in the form of a link to a game called Alpenliebe Game. Each Participant will receive this reward by SMS on the number from which s/he participated. To play this game, the Participant must have a web browser installed on his/her phone. There are no prizes for achieving scores on this game.
  • Grouping of Entries: 6 Amazon Pay Gift Vouchers/Cards (referred to as ‘Vouchers’ or ‘Cards’), each worth ₹1000/-, and one Firefox Fusion 24’ Bicycle OR Firefox Thermo 24’ (whichever is available in stock) will be awarded against entries chosen from among those received from Participants in each hour of Contest Time, subject to the ‘Exclusion’ explained in clause 4(v) below. There are no prizes for entries received outside the Contest Time, or after the Contest Period.
  • Special Lucky Draw: Those Eligible Persons from whom valid participation codes are received by SMS on 8722487224 before the Contest Period commences will be considered for prizes separately, in a lucky draw. 10 such persons will win a Firefox Fusion 24’ Bicycle OR Firefox Thermo 24’, whichever is available in stock; and 100 such persons will win Vouchers/Cards worth ₹1000/- (Rupees One Thousand each). The results of this Special Lucky Draw shall be announced on 1st March 2019. All other stipulations in these Terms and Conditions that are not excluded by implication shall apply.
  • Selection of winning entries: Winning entries for Firefox Bicycles will be picked at random, and winning entries for Vouchers/Cards will be picked on random time-seed basis.
  • Exclusion: Once a Participation Code has been selected as a winning entry for any reward, it will not be selected as a winning entry again for the same reward if it is sent from the same mobile number. Neither of the abovementioned prizes (Vouchers/Cards and Firefox Bicycles) shall be awarded against a single mobile number more than once; and once one of each of these prizes has been awarded against a single mobile number, no further prizes shall be awarded against that mobile number.
  • Contacting Winners: In the case of winners of Vouchers/Cards, the Organizer shall intimate the selection of each winning entry by SMS to the mobile number from which that winning entry was received. The Organizer shall endeavor to send each SMS within 2 business days of selection of the winning entry. In the case of winners of Firefox Bicycles, Eligible Persons who come forward to claim a prize in the manner explained in clause vii. shall be considered by the Promoter and Organizer to be the Winners, regardless of whether they actually participated, and regardless of whose sim card the winning entries were sent from. Maximum one code can be claimed per customer account. This voucher can be applied on to claim Amazon Pay Balance
  • After claiming the Amazon Pay voucher, Rs.1000 Gift Card is issued to the customer Account, post which the below Terms and Conditions associated with Gift Cards will apply.
  • Winner verification (only applicable to winners of Firefox Bicycles): The recipients of such SMSs must come forward to claim their prize by cooperating with the following verification process. For this, they must submit the following documents, either in the form of scanned copies by e-mail to, or by registered post or courier to:
    Alpenliebe Promotion,
    BigCity Promotions,
    4th Floor, Mitra Towers,
    10/4 Kasturba Road,
    Bangalore - 560001
    All documents must be submitted by the same mode, i.e., either all of them must be submitted by e-mail, or all of them must be submitted by registered post, or by courier.
  • The documents to be submitted in this manner are:

    If the Winner is at least 18 years old:

    • A copy of the Winner’s PAN Card, or
    • A copy of any other government-issued identity document issued to the Winner and bearing the Winner’s current residential address; or
    • A copy of winner Aadhar card; and
    • A copy of winner mobile number proof
  • If the Winner is less than 18 years old:

    • A copy of any other government-issued identity document issued to the Winner and bearing the Winner’s current residential address, and stating the Winner’s relationship to his/her natural/legal guardian; or
    • A copy of winner Aadhar card; and
    • A copy of winner mobile number proof; and
    • A copy of any other government-issued identity document issued to the Winner’s natural/legal guardian; and
    • A written acknowledgment signed by the Winner’s natural/legal guardian, accepting the Terms and Conditions of the Scheme.
    • All documents that the Winner is required to submit must be received by the Organizer within _14_ days of the Winner being contacted by the Organizer.

  • Cancellation of unverified Winners: The Promoter and Organizer reserve the right to cancel the selection of any winning entry if nobody comes forward to claim the prize by cooperating with the above mentioned verification process, or fails to do so within stipulated timelines. The Promoter and Organizer also reserve the right to cancel the selection of any winning entry if the Winner is not verified to the satisfaction of the Promoter and Organizer. Alternaively, the Organizer can request for additional documents from the winner to ascertain the winning entry. If a winning entry is cancelled, another winning entry may be selected in its place, or the prize may simply be forefieted.
  • In case of an unverified winner, the Organizer & Promoter reserve the right to either pass the prize to another winner or forfeit the prize entirely.
  • Prize distribution: Once the Winners’ documents have been verified, the prizes will be distributed to them in the following manner, as applicable:
    • If the prize is an Voucher/Coupon, then the voucher code will be sent to the mobile number from which the winning entry was received, within 7 business days;
    • If the prize is a Firefox Fusion 24’ Bicycle or a Firefox Thermo 24’ Bicycle, then it will be dispatched to the winner within 45 business days.
  • All additional taxes such as gift tax or any other government taxes as applicable for the gifts extended to the customers must be borne and paid by the Winner.
  • Replacement and Transfer of prizes: Neither the Promoter nor the Organizer shall entertain any requests for the replacement of undamaged prizes, or the transfer of prizes to someone other than the Winner, or for a redemption of prizes in exchange for something else.

Terms and Conditions: Gift Cards issued by QwikCilver Gift Cards issued by Qwikcilver These terms and conditions apply to Gift Cards (Gift Cards) issued by Qwikcilver Solutions Private Limited (Qwikcilver). Qwikcilver is a private limited company organized under the laws of India, and is the issuer of Gift Cards. By purchasing or using a Gift Card, you are agreeing to and accept these terms and conditions.

  • Redemption: Gift Cards may only be redeemed toward the purchase of eligible products on Purchases are deducted from the redeemer's Gift Card balance. Any unused Gift Card balance will remain associated with the redeemers account and applied to purchases in order of earliest expiration date. If a purchase exceeds the redeemers Gift Card balance, the remaining amount must be paid with by credit card, net banking or debit card. No fees or charges apply to Gift Cards. Qwikcilver may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase or use.
  • Limitations: Gift Cards, including any unused Gift Card balances, expire one year from the date of issuance. Gift Cards may only be purchased in denominations upto Rs. 10,000, or such other limits as Qwikcilver may determine. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash. Unused Gift Card balances associated with an account may not be transferred to another account. No interest will be payable by Qwikcilver on any Gift Card or Gift Card balance. Qwikcilver makes no representation or warranty that will always be accessible without interruption.
  • Fraud: Qwikcilver is not responsible if a Gift Card is lost, stolen, destroyed or used without permission. Amazon Seller Services Private Limited (Amazon) will have the right to close customer accounts and take payment from alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on
  • Governing Law and Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of India. You, Qwikcilver and Amazon each agree to submit to the exclusive jurisdiction of the courts at Bangalore. You agree to indemnify Qwikcilver and Amazon for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these terms and conditions.
  • General Terms: The Conditions of Use apply to Gift Cards. Qwikcilver reserves the right to change these Gift Card terms and conditions from time to time in its discretion and without prior notice to you. All terms and conditions are applicable to the extent permitted by law.
  • QwickCilver Contact Information: Website address:
  • View your gift card transaction statement:


By accepting a prize under this Scheme, each Winner consents to:

  • Participate without remuneration and at the Promoter’s request in photo-ops and video shoot, as well as publication of their names as Winners on Facebook.
  • The coverage and publication of such events in the media, including the newspapers, magazines, other printed material, television, radio, and the internet.


  • Participants stand forewarned that they may receive SMSs and/or calls regarding this Scheme, even on numbers registered with the National Do Not Call registry. Persons who do not wish to receive such SMSs and calls are advised not to participate in this Scheme.
  • Neither the Promoter nor the Organizer shall entertain any grievances or queries regarding the Scheme on or after 15th May 2019. Complaints and queries by Winners who have not received their prize shall not be entertained more than 60 days after they receive an SMS or call as contemplated in clause 4(vi) of these Terms and Conditions.
  • The Vouchers/Cards are subject to the terms and conditions determined by Amazon, which may be modified, or cancelled, by Amazon at any time, and without consulting the Promoter, the Organizer, or the Participants. Participants and Winners must inform themselves of those terms and conditions. Neither the Promoter nor the Organizer makes any representation or warranty as to the terms and conditions for use of the Vouchers/Cards. However, participants are advised that all Voucher/Coupon codes must be added to their Amazon Pay Balance on or before 15th April 2019, or else they will expire; thereafter, the money thus deposited in the wallet must be spent within the next 1 (one) year, or else it will lapse and will not be usable.
  • Neither the Promoter nor the Organizer makes any warranty or representation as to the condition, safety, or quality of any of the prizes. No depiction of any prize in connection with this Scheme, whether made on the labels of Promotion Products, in advertisements, or otherwise, should be taken as a warranty or representation about such prize.
  • Neither the Promoter nor the Organizer guarantees observance of these terms and conditions against circumstances beyond its control, including flood, fire, forces of nature, civil unrest, defects in or failures of postal or courier or electronic communication services, defects or outages in internet, network, or power connections, SPAM generated messages and other force majeure circumstances.
  • The Promoter does not guarantee that these Terms and Conditions shall remain unchanged, but reserves the right to change them, and to defer, alter or cancel the Scheme, or the selection of Winners, without assigning any reasons therefor.
  • Neither the Promoter nor the Organizer assumes any responsibility whatsoever for the proper delivery of the prizes to their respective Winners. The Promoter or the Organizer shall provide the prize on an "as-is basis" and without any warranty or guarantee concerning the quality, suitability or comfort shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any product/service and/or the prize or for any kind of consequential damages/ loss, in any manner whatsoever. If any Participant has any grievance with respect to the prize, he/she may directly contact the manufacturer. However, the Organizer will endeavor to resolve all complaints and queries made in accordance with sub-clause (ii) of this clause 6.
  • The Scheme is subject to all applicable law, including – in the case of Participants who participate while present outside the jurisdiction of Indian laws – such foreign or international law as may apply. Special mention is made of guidelines/directions issued by the Telecom Regulatory Authority of India, Department of Telecommunications, Government of India.


All disputes arising out of the operation of this Scheme shall be adjudicated exclusively by the courts in Gurgaon.


  • For assistance with queries regarding the Scheme, customers can call on 080 4055 4837 at any time between 10:30 a.m. and 05:30 p.m. between Monday to Friday from 1st December 2018 to 15th March 2019, excluding public/bank holidays. Queries regarding the Scheme can also be sent by e-mail to
  • By participating in the ‘Alpenliebe® Contest’, each person accepts that s/he has read and understood these terms and conditions and is unconditionally bound by them; represents that s/he is an Eligible Person; waives every right that s/he may have to challenge the selection of any one or more Winner(s); undertakes to honour all decisions of PVM India with regard to the Scheme and its interpretation, and not to challenge them, as well as to comply with all applicable laws.
  • The Promoter shall not increase the price of the Promotion Products during the promotion period.